Privacy Policy

This Privacy Policy explains how hotelprobook.com collects and uses information when you visit our website, submit a hotel enquiry, or request booking support.

Last updated: August 30, 2026

Introduction

HotelProBook respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a hotel enquiry, request booking support, or communicate with our team.

Information We Collect

We may collect details such as your name, email address, phone number, destination, travel dates, guest count, room preferences, budget range, booking reference, and messages you send to us. We may also collect basic website data such as browser type, device information, IP address, pages visited, and usage patterns.

How We Use Information

We use your information to respond to enquiries, review hotel stay requirements, coordinate booking support, send important updates, improve website performance, prevent misuse, and communicate with you about services you requested.

Sharing Information

When needed to support your request, we may share relevant details with hotels, transfer providers, payment processors, customer support partners, or other service providers involved in your booking. We share only what is reasonably necessary for the requested service.

Data Protection

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No online transmission or storage method is completely secure, so please avoid sending highly sensitive information through unsecured channels.

Cookies and Analytics

Our website may use cookies and analytics tools to improve performance, understand visitor activity, remember preferences, and enhance the browsing experience. You can disable cookies in your browser settings, though some website features may not work as expected.

Data Retention

We keep personal information only as long as reasonably needed to respond to enquiries, support bookings, maintain business records, comply with legal or accounting obligations, resolve disputes, and prevent fraud.

Your Choices

You may contact us to request access, correction, or deletion of your personal information where applicable. Some records may need to be retained when required for legal, supplier, accounting, or legitimate business reasons.

Contact Us

For privacy questions, contact HotelProBook at info@hotelprobook.com or +1 (888) 482-0430.